Terms and Conditions

1. SCOPE
1.1. These General Terms and Conditions apply to all offers, quotations, orders, agreements
and other agreements from and with the association Official Network Catering Events (ONCE) insofar as this
relates to memberships, partnerships and organizing or participating in meengs,
meetings , seminars or other events on behalf of ONCE.
1.2. All cooperation proposals and quotations, regardless of the manner in which they are made, are without obligation
.
1.3. Any other purchasing conditions or other general terms and conditions do not apply, unless
agreed in writing between the parties. In any case, the reference to other
purchasing conditions or other general terms and conditions of the Partner or Members shall have no effect unless
the applicability of these general terms and conditions has also been rejected, in accordance with
the provisions of Article 6:225 paragraph 3. BW.
1.4. Once the General Terms and Conditions have been declared legally applicable to the
Membership Agreement, the most recent version of the General Terms and Conditions will be
deemed to apply to all subsequent agreements between the same parties.

2. DEFINITIONS
2.1. Participant: Natural persons who wish to participate as a guest or visitor (paying or non-paying)
in an event based on the conditions of participation organized by ONCE.
2.2. Events: Any meeting, meeting, seminar or other event or initiative, organized
by ONCE for the benefit of its Members or Participants on the basis of what has been agreed in the
Membership Agreement or in the conditions of participation.
2.3. Hired third parties: Third parties hired by ONCE to complete an assignment which
will be described in a cooperation agreement, quotation or assignment confirmation between ONCE and
the third party.
2.4. Member: The natural person or legal entity affiliated with ONCE on the basis of an ongoing
commitment. An ONCE member has the option to participate in Once as an aspiring member (caterer), member (caterer), preferred partner
and collaboration partner. The type of membership will be agreed in the
membership agreement.
General Terms and Conditions ONCE v. 11-2018
2.5. Membership: The ongoing membership, including the activities,
initiatives and benefits associated with this membership that are facilitated or managed by ONCE.
2.6. Membership Agreement: A cooperation agreement as
agreed between ONCE and the Member, containing the membership conditions and the conditions under which the Member participates in
the events organized by ONCE.
2.7. ONCE: The Official Network Catering Events association, including all initiatives organized by ONCE,
including meengs, meetings, seminars or other events organized for the
benefit of ONCE members.
2.8. Parties: Joint designation for Participant or Member and ONCE.

3. PARTICIPATION IN EVENTS
3.1. A Member or Participant will only be allowed to participate in one of ONCE's events or initiatives after
signing the Membership Agreement as agreed by the Member with ONCE or after
confirmation of participation by ONCE in the case of a Participant.
3.2. ONCE undertakes to implement all additional conditions in the field of printing, promotions and other
agreements as laid down in the Membership Agreement to the best of its knowledge and
ability. ONCE will maintain contact with
the Member for the implementation of the Membership Agreement. ONCE does not guarantee that the goal or
intended result pursued by the Member or Participant with the event will be achieved.
3.3. The Member or Participant is aware of the possibility of appearing in the images
made at ONCE events or initiatives. The relevant images will
be used by ONCE to promote its activities on various media channels. If a member or participant does not
wish to appear in the relevant images, he or she must unambiguously inform
ONCE of this before or during the events or initiatives.
3.4. If the Member or Participant does not fulfill its obligations or does not comply with the agreements,
ONCE has the right to refuse access to the event and
to charge any costs incurred to the Member or Participant in accordance with its usual rates.
3.5. ONCE has the right to hire third parties to carry out Events, provided this is not at the expense
of the quality of the service.

4. MEMBERSHIP
4.1. After acceptance of the Membership Agreement, the Member will be an official member of ONCE under the conditions
described in the Membership Agreement.
4.2. If a tacit extension of the Membership is
agreed in the Membership Agreement, ONCE will send an annual invoice for the Membership. Cancellation of the
Membership, including termination of the membership fee due, can only take place in accordance with the
conditions described in the Membership Agreement.
4.3. Membership fees will never be calculated in proportion to the duration of the Membership, but will always
be calculated according to the duration of the entire Membership Agreement.
4.4. If a Member does not make use of the benefits that the Membership offers the Member, this will not
be a ground for any refund of the membership fee as
agreed in the Membership Agreement.

5. CONDITIONS
5.1. Each Member or Participant will ensure that all relevant documents, contact details,
designs, vouchers, data and all other matters required for the performance of
agreed tasks are in the possession of ONCE.
5.2. Each Member or Participant will report all facts and
circumstances relevant and necessary to the Membership Agreement during and prior to the Event to ONCE as soon as possible.

6. CANCELLATION AND MODIFICATION OF EVENTS
6.1. Participation in an activity organized by ONCE as a Member or Participant is never mandatory. Absence
of an activity organized by ONCE does not give grounds for a refund of the
entrance fee or for any compensation for the amount described in the Membership Agreement or for
the costs of the entrance ticket.
6.2. ONCE reserves the right to
change the planning, content or date of an Event organized by ONCE, if this is necessary to ensure the smooth running of the Event. In such
a
case, the Member or Participant is not entitled to any refund of (part of) the compensation stated in the
Membership Agreement or of the costs of the admission ticket.
6.3. If a Member or Participant wishes to cancel participation in an Event in whole or in part, this must
be reported in writing to ONCE. To determine the time of cancellation, the moment of
receipt of the aforementioned cancellation by ONCE applies.
6.4. If the Member or Participant
cancels participation in an agreed and confirmed Event in whole or in part, the Member or Participant will owe ONCE compensation for the
costs incurred by ONCE. This compensation is based on the costs incurred on behalf of the Member or Participant in
the field of catering, hotel accommodation and other costs and is set at least at the
following fixed amounts:
● cancellation more than 1 month before the planned start of the Event: free;
● cancellation between 1 month and 2 weeks before the planned start of the Event: 50% of the
costs already incurred;
● cancellation between 2 weeks and 1 week before the planned start of the Event: 75% of the
costs already incurred;
● cancellation less than 1 week before the planned start of the Event: 100% of the
costs already incurred.
6.5. The foregoing does not affect ONCE's right to recover the actual damage suffered from the Member or
Participant, if this is higher than the stated fixed amounts.
6.6. ONCE is entitled to
terminate the Membership Agreement in writing with immediate effect, without giving reasons , if the Member:
a. is not considered creditworthy by ONCE; and/or
b. does not or does not fully comply with one or more of the obligations under the Membership Agreement.
6.7. Parties are furthermore entitled to
terminate the Membership Agreement extrajudicially with immediate effect without further notice of default if:
a. the other Party is declared bankrupt;
b. the bankruptcy of the other Party has been filed;
c. the other Party is in suspension of payments;
d. a suspension of payments has been applied for for the other Party;
e. the other Party's company is liquidated;
f. the other Party ceases its business;
g. a significant part of the assets of the other Party is seized; or
h. the other Party does or fails to do something that
seriously damages the good name and/or legitimate interests of the first Party, to such an extent that it cannot reasonably be expected
that the Partner Agreement or the Membership Agreement will be continued.

7. MEMBERSHIP FEES
7.1. After both parties have agreed to the Membership Agreement, ONCE will
send the Member a correct invoice. The Member must pay ONCE's invoices within 30 days of the invoice date, unless otherwise
agreed in the Membership Agreement.
7.2. All prices and rates are exclusive of sales tax.
7.3. If the payment term is exceeded, the Member is in default. From the date on which the default
occurred, the Member is liable to pay contractual interest of 1% per month on the outstanding amount, unless
the statutory commercial interest rate is higher, in which case the statutory commercial interest rate applies. Part of a
month is counted as a whole month.
7.4. If the Member is in default with payment or with the fulfillment of any other obligation under the
Membership Agreement, ONCE is entitled to
dissolve the Membership Agreement in whole or in part without judicial intervention, without prejudice to ONCE's right
to claim damages.
7.5. All extrajudicial collection costs - with a minimum of 15% of the outstanding amount - are
fully borne by the Member. This also includes the costs of lawyers, bailiffs
and collection agencies, which costs are determined in accordance with the applicable or customary rates.

8. CONFIDENTIALITY AND PERSONAL DATA
8.1. ONCE will implement the Membership Agreement and the events, activities or initiatives arising from it
and process the Member or Participant data in accordance with the applicable legislation and
General Terms and Conditions ONCE v. 11-2018
regulations regarding privacy and protection of personal data. The Member or Participant hereby gives permission
to ONCE to process his personal data.
8.2. The parties agree that all information obtained from the other
party under the Membership Agreement is confidential and will not be passed on to third parties, with the exception of third parties who are part of the implementation of the Membership Agreement or the organizations of all companies and labels organized
by ONCE and ONCE affiliated companies.
events. This confidentiality extends
to personal data, personal information, company data, company information, trajectory outcomes,
training results, workshops, models and programs.
8.3. The parties respect the privacy of the Participants and Members, of ONCE and its employees and
ensure that personal data is processed carefully at all times.
8.4. The parties will immediately inform all parties involved in the event of an incident regarding
the personal data obtained, in order to comply with the Data Leak Reporting Obligation.
8.5. Parties will give each other the opportunity to check compliance with the legal requirements, if desired
.

9. INTELLECTUAL PROPERTY
9.1. Without written permission from ONCE, the Member or Participant is prohibited from alienating, showing or otherwise making available for use to third parties the
designs, images, drawings, models, trade fair designs, software, quotations and the like
(hereinafter: Documents) provided by ONCE. . The Member is
permitted to reproduce these documents for his own use, insofar as the Membership Agreement
reasonably requires this.
9.2. Unless otherwise agreed, the copyrights and all other intellectual
property rights to these Documents remain with ONCE. The Member or Participant is obliged to return the documents to ONCE upon first request,
subject to a fine of €500 per day.

10. LIABILITY
10.1. ONCE is not liable for damage of any nature whatsoever arising as a result of incorrect and/or
incomplete information or data provided by the Member or Participant.
10.2. ONCE is not liable for damage of any nature whatsoever arising from the participation of a Member or
Participant in an Event organized by ONCE. Participation in an Event is entirely at
the Member or Participant's own risk, and ONCE can never be held liable for any
personal injury or damage, theft or loss of goods before, during or after the
Event organized by ONCE.
10.3. ONCE is not liable for damage of any kind arising as a result of membership with one
of ONCE's labels.
10.4. The Member will indemnify ONCE against claims from third parties who suffer damage in connection with the implementation of the
Membership Agreement, which is the result of the actions or omissions of the Member or of
unsafe situations in his organization.
10.5. ONCE excludes any form of liability for damage arising from or related to any
unlawful act or omission or a failure to fulfill an obligation by a third party engaged by
ONCE, which ONCE undertakes in the execution of the Membership Agreement or during the
organizers of an Event are involved, insofar as there are no mandatory law rules against this
.
10.6. ONCE is only liable for any direct damage that can be
attributed to ONCE or one of its employees. ONCE is never responsible for any indirect damage, including:
consequential damage, lost profits, missed savings and damage due to business stagnation.
10.7. ONCE is only liable to the Member or Participant for damage that is the direct result of a
(related series of) attributable shortcoming(s) in the implementation of the
Membership Agreement or shortcomings during the organization of an Event by ONCE.
This liability is limited to the amount that will be paid out for the relevant case according to ONCE's liability insurer , plus any deductible to be borne
by ONCE under the insurance. 10.8. If, for whatever reason, the liability insurer does not make a payment, ONCE's liability is limited to the amount determined for the implementation of the Membership Agreement or the costs associated with participation in an Event. If it is a




Membership agreement with a term of more than one year, then the amount referred to above in
ONCE General Terms and Conditions v. 11-2018 will be
set at one time the amount of the fee
charged in the twelve months prior to the occurrence of the damage. to Member.
10.9. The limitations of liability included in this article do not apply if and insofar as
there is intent or deliberate recklessness on the part of ONCE or its management.

11. FORCE MAJEURE
11.1. Parties are not obliged to fulfill one or more obligations under the Membership Agreement
if they are prevented from doing so as a result of force majeure. Force majeure also includes:
natural disasters; wars; a non-attributable shortcoming of third parties or
suppliers engaged by ONCE; the temporary unavailability or insufficient availability of facilities, hardware, software
and/or internet or other telecommunication connections for the benefit of the Member or Participant, whereby the
cause is beyond the control of ONCE; as well as any other situation over which ONCE
cannot exercise (decisive) control. In the event of a force majeure situation, the Parties are not obliged
to compensate any damage suffered by the other Party as a result of the force majeure situation.

12. APPLICABLE LAW
12.1. Dutch
law applies exclusively to the Membership Agreement, these general terms and conditions and/or to any legal act performed by/on behalf of ONCE.
12.2. Disputes between the Parties, including those that are only regarded as such by one of the Parties
, will be resolved as much as possible through proper consultation.
12.3. All disputes in which ONCE is a direct or indirect party will be submitted exclusively to the
competent court in Limburg.
General Terms and Conditions ONCE v. 11-2018